Last Updated: 9 August 2025
This Privacy Policy explains how Edugame Analytics Pte. Ltd. (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”) and other applicable laws.
By using the ThrillVia application (“Service”), you agree to the terms of this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described herein.
The words with capitalised initial letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.
For the purposes of this Privacy Policy:
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as your Device’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.
We will notify you of the purposes for which we are collecting, using, or disclosing your Personal Data at or before the time of collection, unless you are deemed to have already been notified.
We may collect, use, and disclose your Personal Data for the following purposes:
By providing your Personal Data to us, whether directly or through a third party, you are deemed to have consented to the collection, use, and disclosure of such data for the purposes set out in this Privacy Policy.
If you voluntarily provide Personal Data in the course of using the Service, or continue to use the Service after being notified of this Privacy Policy, you are deemed to have consented to our handling of your Personal Data in accordance with this Privacy Policy.
You consent to the collection, use, and disclosure of your Personal Data for the purposes of a business asset transaction (as defined in the PDPA) involving the Company.
You may withdraw consent at any time by contacting us. Where withdrawal affects our ability to perform contractual or legal obligations, we may suspend or terminate your account or access to the Service.
If you withdraw consent, we reserve the right to refuse to provide you with any current or future products or services where such withdrawal makes provision of those products or services impracticable or impossible.
We may disclose your Personal Data:
Where we disclose your Personal Data to third parties, such parties are responsible for their own compliance with applicable data protection laws. We are not responsible for the privacy practices of third parties once they receive your Personal Data from us in accordance with this Privacy Policy.
You represent and warrant that you have obtained all necessary consents from any individual whose Personal Data you provide to us, and you agree to indemnify us for any claims, losses, or damages arising from your failure to obtain such consent or from the provision of inaccurate, incomplete, or outdated Personal Data.
We may disclose Personal Data in response to lawful requests by public authorities, including for national security or law enforcement purposes, and will do so in compliance with the PDPA.
Where we engage third parties as data intermediaries to process Personal Data on our behalf, they will be bound by contractual terms to protect the Personal Data in compliance with the PDPA.
We retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws.
In addition to legal requirements, we may retain Personal Data for purposes such as dispute resolution, fraud prevention, internal record-keeping, compliance with industry standards, and contractual obligations.
Where the PDPA’s data portability provisions apply, you may request that we transmit your Personal Data in our possession or under our control to another organisation, subject to applicable requirements, implementation timelines, and legal exceptions, and only when such provisions are in force.
Where we transfer Personal Data outside Singapore, we will ensure that the recipient is bound by legally enforceable obligations to provide a standard of protection comparable to that under the PDPA. Such obligations may be imposed through contractual clauses, binding corporate rules, intra-group agreements, or reliance on certifications approved by the PDPC.
You may request:
Requests can be made to the email address provided below.
You may request deletion of your Personal Data. We may retain certain records where retention is required by law, or for legitimate business purposes such as resolving disputes or enforcing agreements.
In the event of a data breach that is likely to result in significant harm to affected individuals, or where otherwise required under the PDPA, we will notify the Personal Data Protection Commission (PDPC) and the affected individuals as soon as practicable.
We implement reasonable security measures to protect Personal Data in our possession or under our control from unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.
While we take reasonable steps to safeguard your Personal Data, we are not liable for any loss, damage, or unauthorised access arising from a security incident that was beyond our reasonable control, including acts or omissions of third-party service providers despite contractual safeguards.
You are responsible for keeping your account credentials secure and for any actions taken through your account.
Our Service may use cookies, software development kits (SDKs), and other tracking technologies to improve user experience, analyse trends, and administer the Service. You may control cookies through your browser or device settings, but some features may not function properly if cookies are disabled.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or special damages arising from or in connection with the collection, use, or disclosure of your Personal Data in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a prominent notice on the Service.
For questions, feedback, or requests regarding this Privacy Policy:
Email: info@ea-asia.com
Website: https://ea-asia.com/contact-us
This Privacy Policy and any dispute or claim arising from it shall be governed by and construed in accordance with the laws of Singapore.
Our failure or delay to exercise any right under this Privacy Policy shall not operate as a waiver of such right, nor shall any single or partial exercise of any right preclude any other or further exercise of that right or any other right.
If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
We will take reasonable steps to ensure that Personal Data we collect is accurate and complete. You are responsible for providing accurate, complete, and up-to-date information, and for obtaining all necessary consents before providing any third party’s Personal Data to us.
You agree to indemnify us for any claims, losses, damages, or liabilities arising from your provision of inaccurate, incomplete, outdated, or unauthorised Personal Data, or from your failure to obtain the necessary authority or consent to provide such data.
Where you have provided us with your Singapore telephone number, we will comply with the requirements of the Do Not Call (DNC) provisions under the PDPA when sending you marketing messages via telephone, SMS, or other similar channels.
The provisions relating to retention of Personal Data, limitation of liability, governing law, intellectual property rights in anonymised data, indemnities, disclaimers, dispute resolution, and any other provisions intended to survive termination will remain in effect after you cease using the Service.
Who we are
ThrillVia is provided by Edugame Analytics Pte. Ltd. (“we”, “us”, “our”), based in Singapore.
What data we collect
We collect personal data you provide (e.g., email address) and usage data generated from your interactions with the app.
Why we collect it
We use your data to:
How we share it
We may share your data with trusted service providers, affiliates, and business partners, or as required by law. Some data may be processed outside Singapore with comparable protection.
Your rights
Under the PDPA, you can request access, correction, or deletion of your personal data, or withdraw consent at any time.
Withdrawal may affect your ability to use certain features.
Security
We use reasonable security measures to protect your data, but no system is 100% secure.
Consent
By tapping “Agree & Continue”, you acknowledge that you have read and understood this Privacy Statement and our full Privacy Policy, and you consent to the collection, use, and disclosure of your personal data as described.